Veritus raises $10.1M to bring voice-first AI agents to lending
Veritus secures seed funding to bring AI-driven voice agents to lending, supporting omnichannel outreach and compliance.
Veritus, a US-based fintech startup, has secured US$10.1 million in seed funding to accelerate the rollout of its voice-first AI agent platform for lenders. The round was led by Crosslink and Threshold, with participation from Emergence Capital, Surge Point, Cedar Capital, and Rebel Fund. The company, founded by Joshua March and former Divvy Homes engineers, aims to help lenders automate regulated conversations with borrowers across voice, text, email, and live chat.
Veritus’s platform integrates with lenders’ systems to support omnichannel outreach, including application-funnel conversion and early-stage delinquency engagement. The company is positioning itself as a solution for lenders and fintechs looking to improve operational efficiency and borrower engagement through AI-driven automation.
Short on time?
Here’s a quick look at what’s inside:
- Who is Veritus, and why does this funding matter?
- How Veritus’s AI agents work for lenders and marketers
- What marketers can do with voice-first AI in lending
- Looking ahead: AI agents and the future of borrower engagement
Who is Veritus, and why does this funding matter?
Veritus is a San Francisco-based startup focused on conversational AI for the lending industry. The company was founded in 2025 and incubated in Y Combinator’s Summer 2025 batch. Its leadership team brings experience from fintech, risk, and security, including backgrounds at Best Egg, Goldman Sachs Marcus, Lending Club, PayPal, and Robinhood.
The US$10.1 million seed round will help Veritus expand its team and accelerate go-to-market efforts. The company is already live with customers, including fintechs, a major servicer, and a UK bank, and is targeting both fintech and traditional banking clients.
Patrecia Meliana
How Veritus’s AI agents work for lenders and marketers
Veritus offers a platform for deploying voice-first AI agents that can handle regulated conversations with borrowers. The agents integrate with lenders’ loan management systems to access customer data and manage inbound and outbound operations, including automated dialing and campaign scheduling.
Key features include:
- Omnichannel support: Voice, text, email, and live chat
- Application-funnel outreach: Engaging pre-qualified borrowers to increase conversions
- Delinquency engagement: Early-stage outreach to take payments and discuss options
- Intelligent KYC: Adaptive verification based on risk
- Dual-agent design: One agent speaks to the customer, while another monitors and supports complex conversations (e.g., hardship plans, settlements)
- Bank-grade security: Real-time PII redaction, tokenization, PCI, HIPAA, ISO, and SOC Type II compliance
What marketers can do with voice-first AI in lending
For marketers and CRM teams in lending and fintech, Veritus’s platform offers several practical benefits:
- Automate outreach: Run campaigns to convert leads or re-engage borrowers without manual calling or messaging
- Personalize engagement: Use customer data to tailor conversations and offers across channels
- Improve conversion rates: Reach borrowers at the right time with the right message, increasing application completions and payment rates
- Reduce operational costs: Scale outreach and collections without expanding call center headcount
- Ensure compliance: Maintain regulatory standards in every interaction, with built-in security and audit trails
Looking ahead: AI agents and the future of borrower engagement
Veritus’s funding and early traction reflect a broader shift in how lenders and fintechs approach customer engagement. As more organizations look to automate regulated conversations and streamline operations, voice-first AI agents are becoming a practical tool for both marketing and servicing.
The company’s focus on security, compliance, and real-world deployment positions it as a notable player in the growing market for AI-driven contact center solutions. For marketers, the rise of agentic AI means new opportunities to drive results through automation, personalization, and smarter campaign execution.
